SAM tools: How do you create acceptance in the company

Corporate culture

The acceptance of a SAM tool increases in companies that promote a culture in which compliance and effective license management are seen as fundamental components of the corporate philosophy and determine daily actions. They can contribute to this through awareness-raising campaigns and clear guidelines.

Benefit contribution

The acceptance of an IT system, and therefore its usefulness, ultimately depends on whether those responsible can do something with the results of the system.

Entering data into a SAM tool, checking compliance and rectifying errors is very time-consuming. If the work is seen as an “end in itself”, there will always be excuses for not doing it as accurately as required. The SAM tool relies on many people to provide it with correct data, monitor its functionality and ensure compliance with organizational measures. This will only happen if the people doing the work are convinced of its usefulness.

Here are some tips on how a SAM tool can become a recognized information provider:

1. ask yourself for whom the data in the SAM tool would be of help:

– Hardware information about clients and servers

– User information about specific software

– Contract information on rental and maintenance

2. provide meaningful reports via the SAM tool that are tailored to the needs of your organization
3. set up notification e-mails that, for example, remind you of certain contract deadlines and thus create added value.
4. determine which processes in your company can still be supported with a SAM tool:

– Software allocation after release

– Contract renewal

– Service management / hotline

– The onboarding or offboarding process

Conclusion

A tool is most popular when it is necessary to make progress in certain work steps. You can train the people responsible and emphasize the importance of the system. But nothing is more effective than positive “dependency” on a system.